Terms of Use (EULA)

Last updated: August 20, 2026

Who we are

Developer: Marci DeWeese
App: Esthi Client Care Toolkit / Client Experience Suite for iOS
Location: Florida, United States

Short version

Esthi Client Care Toolkit is a professional workflow and client-care support app for estheticians.

The App helps with service guidance, pre-care and aftercare instructions, treatment-room protocols, quick-reference content, visit workflow, notes, follow-up support, and related educational tools.

The App does not provide medical advice, diagnosis, treatment, legal advice, or licensing/compliance advice. You are responsible for using your professional judgment and following the laws, licensing rules, product directions, workplace policies, and professional standards that apply to you.

By downloading, purchasing, accessing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

Age and professional use

The App is intended for professional use by adults.

You must be at least 18 years old, or the age of legal majority where you live, and legally able to enter into these Terms.

App Store terms and license

The App is distributed through the Apple App Store. Your use of the App is also subject to the Apple Media Services Terms and Apple’s Standard Licensed Application End User License Agreement.

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, and revocable license to install and use the App on Apple-branded devices that you own or control, as permitted by Apple’s applicable usage rules. Family Sharing or volume purchasing may apply where permitted by Apple.

The App is licensed, not sold. These Terms are between you and Marci DeWeese, not Apple. We, not Apple, are responsible for the App and its content.

Professional, medical, and legal disclaimer

The App provides professional workflow tools, service cards, care-instruction resources, treatment-room protocols, quick-reference scripts, visit workflow tools, notes, follow-up templates, and related educational content.

The App:

  • Does not provide medical advice, diagnosis, or treatment

  • Is not a medical device

  • Does not provide legal advice

  • Is not a legal compliance, licensing, medical-record, or regulatory compliance service

  • Does not guarantee that any care instruction, protocol, note, template, checklist, or exported document will satisfy the laws, regulations, licensing rules, insurance requirements, or professional standards that apply to you

You are responsible for exercising your own professional judgment, reviewing and customizing information before using or sharing it, following product manufacturers’ instructions for use, and complying with all applicable laws, licensing requirements, privacy obligations, professional standards, and workplace policies.

Consult an appropriately qualified medical, legal, licensing, insurance, or compliance professional when necessary.

Your responsibilities

You are responsible for:

  • Entering accurate information

  • Reviewing instructions, protocols, notes, care content, and other materials before using or sharing them

  • Determining whether the App’s tools and content are appropriate for your services and jurisdiction

  • Protecting your device with appropriate security measures

  • Maintaining appropriate backups and record-retention procedures

  • Keeping client information confidential

  • Using exported or shared information responsibly

  • Complying with privacy, professional, licensing, employment, and recordkeeping obligations that apply to your business

  • Confirming that you have permission to share any client-related information you choose to export, print, email, message, copy, or save

You may not use the App for unlawful, fraudulent, harmful, misleading, or infringing purposes, or in a way that violates another person’s privacy, confidentiality, intellectual property, or other rights.

Client information and user-created content

You retain ownership of the information and content you create or enter into the App, including notes, visit details, service customizations, care messages, client workflow information, and related documentation (“User Content”).

User Content is stored locally on your device. We do not host, receive, or access your private client content through the App.

When you choose to share, export, print, email, message, copy, or save User Content using Apple system features or another destination, you control where that information goes. We do not receive the content you share through those system features.

You are responsible for:

  • Selecting appropriate recipients and destinations

  • Confirming that you have permission to share the information

  • Protecting exported files and printed materials

  • Following any privacy, confidentiality, retention, deletion, or security requirements that apply to your clients or business

Deleting the App, losing or replacing your device, device damage, storage failure, or failing to maintain appropriate backups may result in the loss of locally stored information.

Anonymous app usage analytics

The App uses TelemetryDeck for privacy-focused, anonymous app usage analytics.

Analytics may include broad usage signals such as:

  • Feature areas opened

  • Broad workflow completion results

  • App version and build

  • Device family

  • iOS version

  • Subscription state

  • A resettable, anonymous, app-scoped analytics identifier

Analytics are used to understand how the App is used, identify broad workflow problems, and improve the App.

Analytics do not include:

  • Client names

  • Client contact information

  • Notes

  • Message contents

  • PDF contents

  • Photos

  • Signatures

  • Treatment details

  • Service names

  • Protocol names

  • Private client content

  • User-entered content

You can turn off future anonymous usage analytics in the App’s Settings by disabling Share anonymous app usage.

You can also use Reset anonymous analytics ID to create a new app-scoped analytics identifier. Resetting this identifier does not delete local app content, subscriptions, visits, notes, or client-care materials.

We do not use analytics for advertising tracking, ad attribution, cross-app or cross-site tracking, data broker sharing, influencer marketing, or third-party marketing. We do not sell private client information or use IDFA or App Tracking Transparency for analytics.

The current TelemetryDeck analytics implementation does not add separate crash-reporting or diagnostics collection. If you have enabled system-level diagnostic sharing with developers, Apple may separately provide anonymized crash or diagnostic information.

Additional information is provided in our Privacy Policy, which is incorporated into these Terms by reference.

Support communications

If you contact us for support, we may receive information you voluntarily provide, such as your email address, device information, description of the issue, or screenshots.

We use that information to review and respond to your request.

Do not include private client information in support communications unless it is necessary, you are legally permitted to provide it, and you have taken appropriate steps to protect the client’s privacy.

Subscriptions, purchases, and billing

Some App features may require a paid auto-renewable subscription. Available plans, subscription periods, prices, trials, introductory offers, and included features are shown in the App or on the App Store before purchase.

Subscriptions may include monthly or yearly options.

Payments are processed by Apple through your Apple Account. Subscriptions automatically renew at the end of each subscription period unless you cancel them through your Apple Account subscription settings.

Apple controls payment processing, renewal timing, taxes, billing, cancellations, and refund decisions. We do not directly receive or store your payment-card information and cannot directly issue App Store refunds.

You can manage or cancel your subscription through your Apple Account settings. Deleting the App does not automatically cancel an active subscription.

If the App provides a restore-purchases option, you may use it to restore eligible purchases associated with your Apple Account.

Any free trial, introductory offer, promotional offer, or discounted period is subject to the terms displayed when you subscribe. Eligibility is determined by Apple.

Prices and subscription offerings may change. Any price changes will be handled in accordance with Apple’s applicable requirements.

Access to paid features may end when a subscription expires, is canceled, is refunded, or cannot be renewed.

App content and intellectual property

The App, its design, interface, software, branding, graphics, educational materials, included service-card content, protocol structures, care-instruction structures, and other Developer-provided content are owned by us or our licensors and are protected by applicable intellectual property laws.

You may customize and use App-generated or App-provided materials as part of your ordinary professional workflow, including providing appropriate care information or documentation to your own clients.

You may not:

  • Copy, reproduce, sell, sublicense, publish, or redistribute the App or its included content as a competing template library, software product, or commercial content collection

  • Remove ownership, copyright, trademark, or attribution notices

  • Reverse engineer, decompile, disassemble, modify, or attempt to discover the App’s source code, except where applicable law expressly permits it

  • Use our branding in a way that suggests sponsorship, partnership, or endorsement without written permission

No rights are granted except those expressly stated in these Terms.

Third-party services

The App may interact with third-party services or Apple system features, including:

  • Apple App Store and StoreKit

  • TelemetryDeck

  • Email and messaging applications

  • Printing services

  • File storage or save destinations

  • PDF viewers

  • External websites or links

Your use of those services is governed by their own terms and privacy policies.

We are not responsible for the availability, security, conduct, content, privacy practices, or performance of third-party services or for what happens to information after you send it to a destination you select.

You must comply with all applicable third-party terms when using the App.

Updates, compatibility, and availability

We may update, improve, replace, limit, or discontinue App features, content, or subscription offerings.

Updates may be necessary to maintain compatibility, security, functionality, or access to certain features. We do not guarantee that the App will remain compatible with every device, iOS version, printer, email provider, messaging service, or third-party application.

We do not guarantee uninterrupted, error-free, or permanent availability of the App or any particular feature.

Maintenance and support

We are responsible for providing any maintenance and support for the App that we choose to provide or that applicable law requires.

Apple has no obligation to provide maintenance or support for the App.

Warranty disclaimer

To the maximum extent permitted by applicable law, the App and all included content, tools, templates, features, and services are provided “as is” and “as available.”

We disclaim all express, implied, and statutory warranties, including warranties of merchantability, fitness for a particular purpose, accuracy, reliability, availability, title, and non-infringement.

We do not warrant that:

  • The App will be error-free or uninterrupted

  • User Content will never be lost

  • Any care instruction, protocol, template, note, or exported document will meet your particular legal, professional, licensing, insurance, or regulatory requirements

  • Any care instruction, protocol, service card, or other content will be appropriate for every client, service, product, or circumstance

Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, these exclusions apply only to the extent permitted by law.

If the App fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the applicable purchase price as required under Apple’s terms and applicable law. To the maximum extent permitted by law, Apple has no other warranty obligation regarding the App.

Limitation of liability

To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, business, client relationships, data, records, goodwill, or business opportunities arising from or related to:

  • Your use or inability to use the App

  • Loss of locally stored information

  • Your use, modification, or sharing of App content, care instructions, protocols, notes, or exported materials

  • Unauthorized access to your device or exported content

  • Third-party services or destinations

  • Your failure to follow applicable professional, privacy, licensing, legal, or recordkeeping requirements

To the maximum extent permitted by law, our total liability for all claims arising from or related to the App will not exceed the total amount you paid for the App or its subscriptions during the 12 months before the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Marci DeWeese from claims, losses, liabilities, damages, costs, and reasonable expenses arising from:

  • Your misuse of the App

  • Your User Content

  • Your violation of these Terms

  • Your violation of a client’s privacy, confidentiality, or other rights

  • Your failure to obtain required permission or consent where required

  • Your violation of applicable professional, licensing, legal, privacy, or regulatory requirements

Product and intellectual property claims

You acknowledge that Marci DeWeese, not Apple, is responsible for addressing claims relating to the App or your possession or use of the App, including product liability claims, claims involving legal or regulatory requirements, consumer-protection or privacy claims, and intellectual property infringement claims.

If a third party claims that the App or your authorized use of the App infringes that party’s intellectual property rights, Marci DeWeese, not Apple, will be responsible for investigating, defending, settling, or resolving the claim to the extent required by applicable law.

Termination

You may stop using the App at any time.

Your license and rights under these Terms automatically end if you materially violate these Terms. Upon termination, you must stop using the App.

Termination of these Terms does not automatically cancel an App Store subscription. You must separately cancel an active subscription through your Apple Account settings.

Sections concerning professional responsibilities, privacy, intellectual property, warranty disclaimers, limitations of liability, indemnification, governing law, and other provisions that logically should survive will remain effective after termination.

Trade and legal compliance

You represent that you are not located in a country subject to a United States government embargo or designated by the United States government as supporting terrorism and that you are not listed on a United States government prohibited or restricted parties list.

You agree to comply with all applicable export-control, sanctions, and trade laws.

Apple as a third-party beneficiary

Apple and Apple’s subsidiaries are third-party beneficiaries of the portions of these Terms applicable to the App’s license and distribution through the App Store.

After you accept these Terms, Apple has the right to enforce those applicable provisions against you as a third-party beneficiary.

Changes to these Terms

We may update these Terms to reflect changes to the App, subscriptions, analytics practices, legal requirements, or business operations.

When we make changes, we will update the “Last updated” date. Where required, we may provide additional notice.

Your continued use of the App after revised Terms take effect means that you accept the revised Terms, except where applicable law requires another form of consent.

Governing law and disputes

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles.

Subject to any mandatory rights provided by applicable law, disputes arising from or relating to these Terms or the App will be handled by courts with appropriate jurisdiction in Florida.

If the laws where you live provide mandatory consumer rights or require a different governing law or venue, those mandatory protections remain applicable.

Apple’s agreements separately govern disputes between you and Apple.

General provisions

These Terms, the Privacy Policy, and the applicable Apple terms constitute the agreements governing your use of the App.

If any provision is found invalid or unenforceable, it will be enforced to the greatest extent legally permitted, and the remaining provisions will remain effective.

Our failure to enforce a provision is not a waiver of our right to enforce it later.

You may not assign your rights under these Terms without our written permission. We may assign these Terms as part of a merger, acquisition, business transfer, reorganization, or sale of the App or related assets.

Headings are included for convenience and do not affect interpretation.

Contact

Questions, complaints, or claims concerning the App or these Terms should be directed to: https://www.marcideweese.com/contact